Our recommendation:

If possible, please send the complete unit for repair. Only then can it be guaranteed, that your equipment will function perfectly after repair. We also can offer you a loan unit for the duration of the repair time.

For any further questions, please contact us: +49 (0) 2166 99898-61

You can send your device yourself to the following address:

ROOS-Dental GmbH & Co. KG
Friedensstraße 12-28
41236 Mönchengladbach, Germany

Loan device service:

We can also send you a loan unit for the repair period. In this case, please tell us exactly which equipment you need. You can find the loan fees in the following PDF file. [download PDF]

Please note that we carry out repairs quickly. As soon as we receive your equipment, you will receive a cost estimate the same day. As soon as the cost estimate is approved by you, the repair and return shipment is usually carried out on the same day. Therefore a loaner device is not necessary in most cases.

Pick-up service:
Alternatively we can pick up your device at your place. For this we charge the following UPS costs:
23,30 Euro - Standard (Belgium, Netherlands, Luxembourg). Shipping is insured up to 510,00 Euro.

Please fill out this form carefully and click on "Abschicken" (Send). We will then organize the pick-up of your equipment as soon as possible for you.

ACHTUNG:
Wir führen keine Reparaturen für Kunden in Deutschland durch. Bitte wenden Sie sich hierzu an die Firma WDT. Vielen Dank für Ihr Verständnis.